What do you like most about your LTC job?
MB: The people! I am so blessed to work with great customers and coworkers. Being able to work in an industry where you can make a difference each day is a gift. I am thankful to work in such a challenging and rewarding industry.
Chad: My wife and I are incredibly lucky to have some of the best coworkers in LTC pharmacy. They are passionate for our residents and don’t lose sight of why we do what we do. Also, we have some great customers who have been great to work with over the years.
What’s the best piece of advice you could give customers?
MB: Find a good pharmacy partner. The relationship is not only about cost. With as many challenges as there are in the industry, there will always be issues or questions. The most important consideration is to have someone who will be engaged with your community and work with you proactively to solve problems.
Why are you passionate about LTC pharmacy?
Chad: The residents. You can never lose sight that at the end of the day, we are here to help our residents. Every day we get to help those people and it motivates me to get better.
Your pharmacy’s culture is…
MB & Chad: Honesty, customer service and teamwork. We believe that by measuring ourselves, our work, our actions and our company against these values, we will keep Southern Pharmacy Services on the right track.
If you really knew me, you’d know…
MB: I’m a sixth-generation pharmacist. Pharmacy is in my DNA! My grandmother was one of only three women in her pharmacy school class at UNC-Chapel Hill.
Chad: That I love my Carolina Tarheels. Whether it is basketball or football, I hardly ever miss a game.
If you aren’t at work, you are…
MB: Attending soccer games, YMCA basketball games, school events, traveling, and spending time with our three children Laura (10), Kate (5) and Watson (3). They keep Chad and me very busy but so happy.
Chad: Spending time with our children. We also enjoy traveling, and you can find us cheering on the Tarheels.
People would be surprised to know
MB: I am a huge advocate for adoption and dyslexia. Having the opportunity to adopt two amazing children from Kansas is such a blessing to our family. As a parent of two children with a diagnosis of dyslexia, I work hard to advocate and educate the importance of early intervention and diagnosis.
If you could have dinner with one famous person from any period in history, who would it be?
Chad: Though only famous in my eyes, I would love to have dinner with my Dad. I lost him way too early and would cherish more time with him now that I have grown up.